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CUSTOMER SUPPORT
Welcome to the HitBit ​​Pro Customer Support Center. If you have questions about our services, need help with your account, or want to explore our resources, our team will be happy to help.
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    Help Center

    Discover HitBit ​​Pro crypto wallet, a secure platform that offers advanced features such as multi-currency support.
    Let's get started with HitBit ​​Pro
    Learn how to set up your HitBit ​​Pro account and learn the basic features.
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    Maximum benefit from your card
    Learn how to effectively use the benefits of your HitBit ​​Pro card for everyday needs and financial goals.
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    Transaction management
    Master transaction management in your HitBit ​​Pro account for better control over your finances.
    Learn more

    Our contacts

    info@hitbitpro.com
    +380 (67) 717 97 47
    PLAC BANKOWY street, building 2, app. 1309, WARSAW city, code 00-095, post WARSAW, POLAND

    FAQ

    We have collected frequently asked questions, which may include yours. If not, we are in touch!
    How do I activate my HitBit Pro card?

    To activate the card, log into your HitBit Pro account, go to the cards section and follow the activation instructions. Your card will be activated within a few minutes.

    What if my card is lost or stolen?

    If a card is lost or stolen, block it immediately in the card management section of your HitBit Pro account or call support for immediate response.

    How do I check my card balance and transaction history?

    Viewing your balance and transaction history is available in your HitBit Pro account. Go to the cards section where you will find all the information you need.

    Are there any fees for using my HitBit Pro card abroad?

    Using your HitBit Pro card abroad may incur additional fees, depending on your plan and currency conversions.

    Can I set spending limits on my HitBit Pro card?

    Yes, you can set daily, weekly or monthly spending limits through your account, giving you better control over your finances.

    What are the top-up options for my HitBit Pro card?

    You can top up your card via bank transfer, cryptocurrency, or via payment systems such as SEPA or SWIFT.

    What security measures are in place to protect my card and funds?

    HitBit Pro uses advanced encryption technologies, two-factor authentication and various multi-factor authentication options to maximize the protection of your card and finances.